Customer Service Representative

Kaizen Collision Center•Lompoc, CA
•$19 - $23•Onsite

About The Position

Kaizen Collision Center in Lompoc, California, is hiring a dependable Customer Service Representative to manage a busy front office. The role involves handling phones and customer inquiries, coordinating appointments and vehicle check-ins, providing customer updates, assisting with insurance questions and payments, and supporting smooth daily office operations. The company seeks someone who takes initiative, works with urgency, solves problems, and can manage multiple priorities. Bilingual English/Spanish ability is a plus.

Requirements

  • Strong communication and multitasking skills.
  • Dependable, organized, and professional.
  • Computer skills.
  • Valid driver's license.

Nice To Haves

  • Automotive experience.
  • Bilingual English/Spanish ability.

Responsibilities

  • Answer phones and greet customers.
  • Schedule appointments.
  • Manage vehicle check-ins and provide customer updates.
  • Assist with insurance questions and payments.
  • Keep daily office operations running smoothly.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with company match.
  • PTO and paid holidays.
  • Career advancement opportunities within a growing company.
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