Customer Service Representative

Security Finance•Lawton, OK

11d

About The Position

The Customer Service Representative helps customers with financial needs over the phone and in person, providing a positive customer experience in an open office environment. No prior finance experience is required; paid on-the-job training is provided. The role includes customer service, marketing to new and existing customers, and preparing and processing loans and income tax returns. The company offers training, opportunities for advancement, and potential monthly bonuses when the team meets branch goals.

Requirements

Customer service experience.
A customer-centric attitude.

Responsibilities

Provide outstanding customer service by phone and in person.
Market to attract new customers and retain continued customer business.
Prepare and process loans and income tax returns.

Benefits

Paid on-the-job training, including hands-on and online training, with pay increase incentives.
Medical insurance at minimal cost to the employee.
Dental insurance.
Life insurance.
Short- and long-term disability coverage.
Profit sharing.
401(k) with company matching.
Paid sick time, holidays, and vacation time.
Potential to earn a monthly bonus when the team meets branch goals.
Career growth and advancement opportunities.
Company contributions to charities, local food banks, educational institutions, and other community organizations.