Customer Service Representative
MV Transportation•Jackson, MS
About The Position
MV Transportation is seeking a Customer Service Representative to perform clerical duties in a fast-paced office. The role involves reconciling drivers’ manifests, accurately entering data in Trapeze software, taking reservations, providing information, assisting with the application process, preparing eligibility letters and prepaid tickets, assisting the Accounting Manager, and completing other assigned duties. The representative should provide superior customer service, pay close attention to detail, communicate effectively, and work well as part of a team.
Requirements
- Experience with Microsoft Word and Excel, including basic Excel skills.
- Excellent ten-key skills.
- Attention to detail.
- Ability to multitask and work under pressure to meet deadlines.
- Customer service experience.
- Strong interpersonal skills.
- Excellent written and oral communication skills.
- Excellent attendance.
- Professionalism and ability to work in a team environment.
Nice To Haves
- Transit experience.
Responsibilities
- Reconcile drivers’ manifests.
- Enter data accurately in Trapeze software.
- Take reservations and provide information.
- Assist with the application process.
- Prepare eligibility letters and prepaid tickets.
- Assist the Accounting Manager.
- Perform other assigned duties.
- Provide superior customer service.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
