Customer Service Representative
About The Position
The Customer Service Representative provides courteous, attentive service to customers at a Circle K store. The role handles sales and payments, operates store transaction equipment, maintains the facility and merchandise, supports inventory and financial controls, and follows company procedures for safety, security, and recordkeeping. The position requires dependable onsite attendance and may involve irregular hours for job-related meetings. The job is part time and requires weekday and weekend availability. Work is approximately 95% indoors, with outdoor duties such as cleaning parking lots and gas pumps and taking out garbage. The employee works with minimum direction and periodic supervision.
Requirements
- High school diploma or GED preferred.
- Retail sales experience preferred.
- Ability to accurately operate equipment such as cash registers, scanners, dispensers, and other machines or tools.
- Ability to work as scheduled and arrive on time.
- Ability to communicate information and ideas clearly.
- Ability to perform addition, subtraction, multiplication, and division preferred.
- Ability to perform the essential duties and physical functions of the role and work in the described conditions.
- Ability to work alone.
Nice To Haves
- High school diploma or GED.
- Experience in retail sales.
- Ability to perform the four basic arithmetic operations.
Responsibilities
- Provide prompt, courteous, friendly, and attentive customer service; greet customers, thank them, and offer assistance or recommendations.
- Accurately ring up sales and handle cash, checks, and other forms of payment.
- Operate fuel consoles, lottery machines, money order machines, telecom transaction equipment, and other store equipment.
- Report to work on time and follow dress and appearance standards.
- Clean and maintain the store, equipment, and surrounding areas to company or brand standards; inspect facilities and equipment and report failures or supply and maintenance needs.
- Complete merchandise ordering tasks, receive and verify vendor deliveries, maintain and rotate stock, and place advertising and pricing signage.
- Help control merchandise, cash shortages, and selling expenses; support inventory levels and shift audits.
- Maintain accurate cash, sales, inventory, shift, and timekeeping records; report discrepancies to the Store Manager and follow product breakage or spoilage guidelines.
- Report incidents, including injuries, theft, property damage, sanitation or waste-disposal concerns, and potentially unsafe, unlawful, or unethical conduct.
- May take inventory of supplies and equipment, attend job-related meetings, and perform other duties assigned by the Store Manager.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
