Customer Service Representative - Collections Department
TEKsystems•Scottsdale, AZ
•$21 - $21•Hybrid
About The Position
TEKsystems is actively hiring career-driven professionals for a Collections Counselor opportunity with a Fortune 100 Financial Institution in the Phoenix area. This role offers a hybrid schedule, with minimal onsite requirements after initial training. The position provides consistent schedule and stability, allowing you to build your career with a top-tier financial institution.
Requirements
- Updated resume
- Completion of application questions
Nice To Haves
- Experience in a call center environment
- Familiarity with auto-dialer systems
- Experience with early-stage collections (1-30 days past due)
- Experience providing financial guidance and solutions
- Experience supporting consumer loan and credit card accounts
Responsibilities
- Managing both inbound and outbound customer calls in a call center environment
- Working within an auto-dialer system
- Handling early-stage collections (1–30 days past due)
- Averaging 80–120+ calls per day
- Providing financial guidance and solutions to customers
- Supporting consumer loan and credit card accounts
Benefits
- Medical
- Dental
- Vision
- Critical Illness
- Accident
- Hospital
- 401(k) Retirement Plan
- Life Insurance
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
