Customer Service Rep (01464) - 3830 Ruckriegal Pkwy Suite 101

Domino's Franchise • Louisville, KY

9d • Onsite

About The Position

Domino's Pizza is seeking a friendly and efficient Customer Service Representative for its Louisville location at 3830 Ruckriegal Pkwy Suite 101. The representative supports a positive customer experience by taking orders, preparing pizzas, processing payments, responding to customer inquiries, and helping maintain clean and smooth store operations. The role involves working in a fast-paced environment, collaborating with team members, and handling physical tasks such as standing for extended periods and lifting items weighing up to 25 pounds.

Requirements

• Excellent customer service skills and a friendly, professional demeanor.
• Strong verbal and written communication abilities.
• Basic math skills for handling cash transactions and order calculations.
• Ability to follow directions and adhere to company policies and procedures.
• Physical capability to stand for extended periods and lift up to 25 lbs.
• Basic computer skills for operating order-taking systems.
• Exceptional multitasking abilities in a fast-paced environment.
• Keen attention to detail to ensure order accuracy.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Team-oriented mindset and willingness to collaborate and support colleagues.

Nice To Haves

• High school diploma or equivalent (preferred but not required).
• Previous customer service experience is a plus, but not mandatory.

Responsibilities

• Answer phone calls and take customer orders with a positive and professional attitude.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions accurately and efficiently.
• Provide exceptional customer service, address inquiries, and resolve issues promptly.
• Maintain a clean and organized work environment while following food safety and hygiene standards.
• Collaborate with team members to ensure smooth operations during busy periods.
• Assist with cleaning tasks to uphold the store's cleanliness.
• Handle multiple tasks simultaneously in a fast-paced environment.
• Lift and move items weighing up to 25 lbs. as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED