Customer Service Rep(07088) - 16929 SE 270th Place, Suite B-102

Domino's Franchise•Covington, WA

22h•Onsite

About The Position

The Customer Service Representative greets customers, answers phones, takes and processes orders, prepares pizza, and provides customer service. The role also involves operating store equipment, stocking ingredients and supplies, receiving deliveries, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position pays $17.13 to $19.00 per hour plus tips. Paid sick leave is provided under Washington State law, and qualifying full-time employees are offered employer-sponsored medical benefits. The work involves standing for most tasks, frequent hand use and reaching, and occasional lifting, carrying, pushing, climbing, bending, and crouching. Store conditions may include temperatures from 36 degrees in the cooler to 90 degrees or higher in some work areas, hot surfaces and tools, food odors, cornmeal dust, sharp edges, moving mechanical parts, cramped spaces, and changing weather during outside tasks. This posting also describes additional driving and delivery duties for team members in driver or store management positions; those duties are not identified as part of the Customer Service Representative role itself.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and perform the physical activities described, including frequent reaching and hand use and lifting deliveries weighing up to 50 pounds.
Ability to distinguish hot and cold surfaces and perform tasks requiring near and mid-range vision and depth perception.

Responsibilities

Greet customers and provide customer service.
Answer phones and receive and process telephone orders.
Take orders in person and prepare pizza and other products.
Operate store equipment.
Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.