Customer Service Rep (05137) -11620 Lakeside Village Lane Suite 120

Domino's Franchise•Windermere, FL

About The Position

Domino’s Customer Service Representatives provide friendly, positive service while taking and processing orders, addressing customer concerns, handling cash, and supporting food preparation and store operations. The role includes making pizzas, upselling, maintaining food quality and safety, stocking ingredients, taking inventory, completing paperwork, and cleaning equipment and the facility. Team members receive in-store training and support from a manager or teammate. The posting describes opportunities to advance from customer service into management and franchise ownership.

Requirements

At least 18 years old.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.

Responsibilities

Demonstrate a friendly, positive attitude and strong customer service skills.
Take orders over the phone and in person, and receive and process telephone orders.
Address customer concerns.
Handle cash and make correct monetary change.
Upsell products.
Make pizzas and prepare products and food.
Control food and portioning, and follow hygiene and food-safety practices.
Operate store equipment.
Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Enter orders using a computer keyboard or touch screen.