Customer Service Representative

Security Finance • San Angelo, TX

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About The Position

The Customer Service Representative helps customers with financial needs over the phone and in person, providing a positive customer experience. No prior finance experience is required; paid on-the-job training is provided. The role includes customer service, marketing for new and continued business, and preparing and processing loans and income tax returns. The position is based in an open office environment and offers opportunities for career advancement.

Requirements

• Customer service experience.
• A customer-centric attitude.

Responsibilities

• Provide outstanding customer service by phone and in person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Benefits

• Paid on-the-job training, including hands-on and online training.
• Pay increase incentives tied to training.
• Medical insurance at minimal cost to the employee.
• Dental insurance.
• Life insurance.
• Short- and long-term disability coverage.
• Profit sharing.
• 401(k) with company matching.
• Paid sick time, holidays, and vacation time.
• Potential to earn a monthly bonus when the team meets branch goals.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed