Customer Service Rep(02931) - 1900 North Belt East

Domino's Franchise • Belleville, IL

2d

About The Position

Join Domino's Pizza in Belleville, United States, as a Customer Service Representative. This role delivers customer service and supports restaurant operations by taking orders, preparing pizzas, processing transactions, maintaining the work environment, and assisting with other tasks as needed. The work takes place in a busy, fast-paced restaurant setting and requires handling multiple responsibilities.

Requirements

• Excellent customer service skills and a friendly, empathetic demeanor.
• Strong verbal and written communication abilities.
• Ability to multitask and work efficiently under pressure.
• Basic math skills for cash handling and order processing.
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Flexibility to work weekends, holidays, and various shifts as needed.
• Ability to follow directions and adhere to company policies and procedures.
• Strong attention to detail to ensure order accuracy and customer satisfaction.
• Team-player mentality and willingness to support colleagues.

Nice To Haves

• Previous customer service experience is preferred but not required.
• High school diploma or equivalent is preferred.

Responsibilities

• Answer incoming phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions accurately.
• Provide customer service, address inquiries, and resolve issues promptly.
• Maintain a clean and organized work environment.
• Collaborate with team members to support smooth restaurant operations.
• Assist with tasks as needed, including cleaning and restocking supplies.
• Handle multiple responsibilities in a fast-paced setting.
• Lift and move items weighing up to 25 lbs. as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed