Customer Service Representative

Security Finance•Lake City, SC

About The Position

The Customer Service Representative provides customer support by phone and in person, helps customers with financial needs, markets for new and continued customer business, and prepares and processes loans and income tax returns. No prior finance experience is required; paid on-the-job training is provided. The position is based in an open office environment and offers opportunities for career advancement.

Requirements

  • Customer service experience.
  • A customer-centric attitude.

Responsibilities

  • Provide outstanding customer service by phone and in person.
  • Market for new and continued customer business.
  • Prepare and process loans and income tax returns.

Benefits

  • Paid on-the-job training, including hands-on and online training.
  • Pay-increase incentives tied to training.
  • Medical insurance at minimal cost to the employee.
  • Dental insurance.
  • Life insurance.
  • Short- and long-term disability coverage.
  • Profit sharing.
  • 401(k) with company matching.
  • Paid sick time, holidays, and vacation time.
  • Potential to earn a monthly bonus when the team meets branch goals.
  • Career growth opportunities.
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