Customer Service Rep(09575) - 157 Pond Fort Trl, Ste 102

Domino's Franchise•Lake St. Louis, MO
•Onsite

About The Position

Join the team as a Customer Service Representative at the Lake St. Louis location. The role involves assisting customers, processing orders, preparing food, handling cash, and supporting smooth daily operations while maintaining a clean work environment and following company policies and procedures.

Requirements

  • Excellent communication skills and the ability to interact professionally with customers.
  • Strong attention to detail and accuracy in order processing.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Flexible schedule and availability to work weekends and holidays.
  • Basic computer proficiency for order entry and processing.
  • Positive attitude and friendly demeanor.
  • Team-oriented approach and willingness to assist colleagues.
  • Ability to follow directions and adhere to company standards.
  • Problem-solving skills to address customer concerns effectively.
  • Physical ability to stand for extended periods and lift up to 25 lbs.

Nice To Haves

  • Previous customer service experience is preferred but not required.
  • High school diploma or equivalent is preferred.

Responsibilities

  • Answer incoming phone calls and assist customers with inquiries.
  • Take and process customer orders accurately and efficiently.
  • Prepare food items, including making pizzas, according to company standards.
  • Handle cash transactions and maintain accurate records.
  • Provide outstanding customer service to ensure customer satisfaction.
  • Maintain a clean and organized work environment.
  • Collaborate with team members to ensure smooth operations.
  • Assist with various tasks as needed, including lifting up to 25 lbs.
  • Adhere to company policies and procedures.
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