Customer Service Rep(07215) - 2025 Cascade Ave Ste 102

Domino's Franchise • Hood River, OR

1d • Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team, helping prepare and process customer orders and supporting daily store operations. The role includes receiving telephone orders, communicating with customers and coworkers, entering orders by computer keyboard or touch screen, preparing products, handling inventory and paperwork, stocking ingredients, operating equipment, and cleaning the facility. On-the-job orientation and training are provided. The role may offer opportunities to advance into management and other positions within the company.

Work is primarily performed standing and involves frequent hand use, reaching, bending, and other physical activity. Team members may work in varying store temperatures and encounter food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, and changing outdoor weather conditions while completing outside tasks. Lifting and carrying deliveries and supplies, including items weighing up to 50 pounds, may be required.

Requirements

• Must be 16 years of age or older.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand coordination and ability to make precise movements quickly and accurately.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform physical tasks that include standing, walking, lifting, carrying, pushing or pulling trays, occasional climbing, bending, crouching or squatting, and continuous reaching and hand use.
• Ability to lift and handle deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage areas, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Enter orders using a computer keyboard or touch screen.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Complete outside tasks such as removing trash when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed