Customer Service Rep(09731) - 2025 S. Broadway Ave.

Domino's Franchise • Rochester, MN

23h • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process customer orders and support general store operations. The role may be part-time or full-time and offers on-the-job orientation and training. Team members may have opportunities to advance from customer service into management and other roles within the company.

The work involves operating store equipment, stocking ingredients and supplies, preparing products, taking orders by telephone and in person, completing inventory and related paperwork, and cleaning equipment and the facility. Team members work in a fast-paced store environment and may work independently or with others while meeting quality standards.

The position requires frequent standing, walking, reaching, and hand use. Other physical activities include lifting and carrying supplies, pushing or pulling trays on dollies, occasional climbing, bending, and crouching. The work environment may include temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills needed to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical activities described, including standing, walking, reaching, lifting, carrying, pushing or pulling, and occasional climbing, bending, and crouching.
• Ability to lift delivery cases weighing up to 50 pounds and place them on shelves up to 72 inches high.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Communicate with customers and co-workers to process orders in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload bulk product deliveries using a hand truck and stock items on shelves.
• Perform other store tasks, including taking out trash and occasional maintenance-related tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed