Customer Service Representative

Automated Health Systems•Nashville, TN

About The Position

Automated Health Systems has Customer Service Representative positions available in Nashville, TN. The positions are remote/onsite. Representatives assist individuals with information and support regarding benefits, provide accurate and consistent information, and deliver quality customer service and support.

Requirements

  • Minimum 2 years of experience in a call center environment.
  • Strong PC proficiency.
  • High school diploma or GED.
  • Bilingual skills are a plus.

Nice To Haves

  • Experience in health or human services and knowledge of Medicaid.
  • Associate degree in social or behavioral sciences or a related field.
  • Bilingual skills.

Responsibilities

  • Assist individuals with information and support regarding benefits.
  • Provide accurate and consistent information.
  • Provide quality customer service and support.

Benefits

  • Health, dental, and vision coverage.
  • 401(k).
  • Paid time off.
  • Employee wellness program.
  • Comprehensive and ongoing training.
  • Strong company culture with career growth opportunities.
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