Customer Service Representative - GOCO

Gilligan Company • Hamilton, OH

9d • Onsite

About The Position

The Customer Service Representative (CSR) provides customer service to guests inside the store and at the gas pumps. The role includes cashiering, inventory tracking, cleaning and stocking, handling vendor deliveries, and completing daily transaction paperwork. Potential shifts include 1st shift (morning–afternoon), 2nd shift (afternoon–evening), and 3rd shift (overnight).

Requirements

• Must be at least 18 years old.
• Excellent communication skills.
• Physical dexterity to move up to 50 lbs. from one area to another.
• Ability to operate a computerized POS system.
• Basic math skills and written and verbal skills.
• Enthusiasm and a team-player attitude.
• Commitment to excellent customer service.

Responsibilities

• Provide fast, friendly customer service to all guests.
• Operate a cash register and lottery machine as a cashier.
• Track cigarette and lottery ticket inventory.
• Clean the store and parking lot as needed.
• Process vendor deliveries and replenish store products.
• Complete daily paperwork accounting for all transactions.

Benefits

• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid time off (PTO).
• Opportunities for advancement.
• Incentive-based competitions.
• Flexible schedules.
• Development opportunities for professional and personal skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed