Customer Service Representative

Circle K•Prattville, AL
•Onsite

About The Position

The Customer Service Representative serves customers in a fast-paced retail store environment. The role includes greeting customers, operating the register, cashiering, suggesting purchases, and sometimes assisting with the food program. Representatives work throughout the store, inside and outside, to maintain store appearance standards and provide fast, friendly customer service. The position involves regular, predictable onsite attendance and working with a team to accomplish daily store tasks.

Requirements

  • Ability to provide excellent customer care and communicate in a friendly manner.
  • Ability to work at a quick pace while maintaining a positive approach.
  • Ability to work as part of a team to accomplish daily goals.
  • Ability to think quickly, offer suggestions, and come up with ideas to solve problems.
  • Ability to stand and/or walk for up to 8 hours.
  • Ability to lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift.
  • Ability to occasionally lift and/or carry up to 60 pounds from ground to waist level.
  • Ability to push or pull with the arms using up to 20 pounds of force.
  • Ability to bend at the waist with some twisting for up to one hour per shift.
  • Ability to grasp, reach, and manipulate objects with the hands, with eye-hand coordination; may need to climb a ladder to store or retrieve materials or place and remove signs.

Nice To Haves

  • Retail and customer service experience.
  • Sales associate or cashiering experience.
  • High school diploma or equivalent.
  • Motivation to advance in a career.
  • Willingness to learn and have fun.

Responsibilities

  • Greet customers and provide fast, friendly service.
  • Operate the register and cashier.
  • Make purchase suggestions and sell products to customers.
  • Sometimes work with the store’s food program.
  • Work in different areas of the store, inside and outside, to maintain store appearance standards.
  • Provide regular and predictable onsite attendance.
  • Work with the team to accomplish daily store tasks.

Benefits

  • Medical, vision, dental, and life insurance.
  • Short- and long-term disability coverage.
  • Flexible schedules.
  • Weekly pay.
  • Weekly bonus potential.
  • Paid comprehensive training.
  • 401(k) with a competitive company match.
  • Flexible spending and health savings accounts.
  • Tuition reimbursement.
  • Fast career opportunities.
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