Customer Service Representative - Grenada, MS

Scott Petroleum Corporation • Grenada, MS

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About The Position

Scott Petroleum Corporation is seeking a Customer Service Representative to join its team in a customer-focused environment. The role handles customer orders and service in person and by phone, dispatches delivery orders to drivers, and maintains inventory totals. The representative assists customers, provides product information, and addresses inquiries, complaints, and requests professionally and efficiently. The role also requires following safety protocols and company policies, including cash-handling and store-security procedures.

Requirements

• Friendly and approachable demeanor with excellent communication skills.
• Ability to work independently and as part of a team.
• Basic computer skills for operating cash registers and recording transactions.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Handle customer orders by phone and in person.
• Dispatch delivery orders to drivers.
• Maintain daily and monthly inventory totals.
• Greet and assist customers in a friendly and courteous manner.
• Provide information about products.
• Handle customer inquiries, complaints, and requests professionally and efficiently.
• Follow safety guidelines and protocols to ensure a safe working environment.
• Adhere to company policies and procedures, including those related to cash handling and store security.

Benefits

• Competitive hourly wage.
• On-the-job training to develop valuable customer service skills.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED