Customer Service Representative - outside Sales Training Opportunity

BZO Wheel and Tire Distributor•Houston, TX

About The Position

BZO Wheel & Tire Distributor, LLC is seeking an experienced, dependable, and motivated Customer Service Representative. The role assists customers, processes orders, and supports daily sales operations. The employee will receive outside sales training to prepare for potential future sales opportunities within the company. Training may include customer visits, sales techniques, product knowledge, and territory management. Completing the training does not guarantee promotion or transfer into an outside sales position. BZO Wheel & Tire Distributor is a wholesale tire and wheel distributor serving automotive businesses. The company values excellent customer service, teamwork, reliability, and professional growth, and is an Equal Opportunity Employer.

Requirements

  • Must be bilingual in English and Spanish.
  • Must have prior tire knowledge, including familiarity with tire sizes, brands, and applications.
  • Strong customer service and communication skills.
  • Basic computer skills and ability to learn company software.
  • Excellent organizational skills and attention to detail.
  • Dependable, punctual, and professional.
  • Willingness to participate in outside sales training.
  • High school diploma or equivalent experience.

Nice To Haves

  • Previous experience in tire wholesale distribution, tire retail sales, or automotive customer service.

Responsibilities

  • Answer incoming calls and assist customers in English and Spanish.
  • Process customer orders accurately and efficiently.
  • Provide information regarding tire sizes, brands, pricing, and availability.
  • Assist customers with tire selection and product questions.
  • Resolve customer service concerns and order discrepancies.
  • Coordinate with warehouse personnel and outside sales representatives.
  • Maintain positive customer relationships.
  • Participate in outside sales training and customer relationship development.
  • Shadow outside sales representatives as assigned.
  • Assist with additional sales responsibilities when needed.
  • Perform other duties as assigned.
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