Customer Service Rep(05146) - 1446 N State Road 7

Domino's Franchise • Margate, FL

18h • Onsite

About The Position

A Domino’s Customer Service Representative provides friendly, positive customer service while taking and processing orders, addressing customer concerns, handling cash, and supporting food preparation and store operations. Team members receive in-store training and support from a manager or teammate. The role may be part-time or full-time and offers opportunities to develop within the company.

Requirements

• Ability to comprehend and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to distinguish hot and cold surfaces and demonstrate depth perception.
• Ability to stand for most tasks and walk short distances for short durations.
• Ability to lift and handle deliveries weighing up to 50 pounds and perform the described carrying, pushing, pulling, reaching, bending, crouching, and occasional stair or ladder navigation.

Responsibilities

• Demonstrate a friendly, positive attitude and strong customer service skills.
• Take orders over the phone and in person and process telephone orders.
• Address customer concerns.
• Handle cash and make correct monetary change.
• Upsell products.
• Prepare high-quality Domino’s pizzas and other products.
• Maintain food and portion control, hygiene, and food safety.
• Stock ingredients and supplies from delivery areas to storage and work areas, including the walk-in cooler.
• Operate equipment and use a computer keyboard or touch screen to enter orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility, generally on a daily basis.
• Perform general cleaning and other outside tasks, including removing trash.
• Unload deliveries and carry, push, or pull supplies as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed