Customer Service
Arivo•West Valley, UT
About The Position
The Customer Service Representative is responsible for helping customers by providing account information and resolving questions and issues.
Requirements
- Applicants must be 18 years or older and be authorized to work in the U.S
- Previous experience in customer service, sales, or another related field
- Ability to build rapport and effectively communicate with customers and co-workers
- Ability to prioritize and multitask
- Positive and professional
- Excellent verbal and written communication skills
- Microsoft Office Suite experience
- Dependable
Nice To Haves
- We treat everyone with genuine care and concern
- Intelligence means we’re able to learn, grow and adapt.
- We are consistently exceptional in our work and continually improve.
- We keep our commitments, tell the complete truth and act with integrity
- We understand the responsibilities of teamwork and are determined to pull our own weight.
Responsibilities
- Make new customer welcome calls
- Take inbound payments
- Assist customers with general questions by phone, email, and chat
- Ensure customer service policy is adhered to
- Assist customers with payment extensions, due date changes, and auto pays
- Other duties as assigned.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
