Customer Service Representative (Onsite)

Garber Electrical Contractors • Lewis Center, OH

4d • Onsite

About The Position

Our Spark Garber Electrical Contractors is an innovative leader in electrical and building technology throughout the communities we serve. The Customer Service Representative is the upbeat front line supporting Construction and Electrical customers, creating a polished first impression, keeping information flowing, and making interactions effortless. This role serves customers by phone, in person, and through electronic correspondence, including internal customers, and supports the administrative team. The position is onsite. Compensation is $20.00–$25.00 per hour.

Requirements

• Two years of related customer service experience.
• Excellent written and verbal communication skills, patience, and active listening.
• Strong organization, confidentiality, and time-management skills.
• Proficiency with Microsoft Office.
• Ability to sit for extended periods, lift up to 40 pounds, and safely use stairs.

Nice To Haves

• Notary preferred.

Responsibilities

• Deliver outstanding service by phone, in person, and through electronic correspondence, including for internal customers.
• Keep the lobby and front desk clean, organized, and welcoming.
• Manage mail, shipments, office equipment, and office and breakroom supply levels.
• Process documents in Spectrum and handle incoming payments.
• Support the administrative team and assist with other assigned tasks.
• Coordinate messages and updates across teams.
• Prepare shipments and restock supplies as needed.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• 401(k)
• Life insurance
• Health Savings Account (HSA)
• Paid Time Off
• Employee discounts
• Competitive hourly pay of $20.00–$25.00

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed