Customer Service Rep (03817) $15 hourly Pay

Domino's Franchise•Tavernier, FL

About The Position

The Customer Service Representative supports Domino’s store operations by serving customers, processing orders, preparing food, and maintaining a clean and safe store. The role involves working during busy periods and may be part-time or full-time. Applicants must be at least 16 years old and have strong customer service skills, be able to operate store technology, assist with store operations, and maintain food and team member safety.

Requirements

  • Must be at least 16 years of age.
  • Excellent customer service skills.
  • Ability to operate store technology.
  • Ability to assist with store operations.
  • Ability to maintain food and team member safety.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

  • Demonstrate a friendly, positive attitude and provide great customer service.
  • Take and process orders over the phone and in person.
  • Address customer concerns.
  • Handle cash and provide correct monetary change.
  • Upsell products.
  • Make pizzas and prepare food while following food and portion controls.
  • Maintain hygiene and food safety.
  • Perform general cleaning duties and clean equipment and the facility approximately daily.
  • Take inventory and complete associated paperwork.
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