Customer Service Rep(04456) - 1205 E Broad Ave
About The Position
Domino’s Customer Service Representatives provide exceptional service to phone-in and carryout customers while contributing to the team’s Heightened Time Awareness standards. These standards include answering every phone within two rings, getting each order into the oven in less than three minutes, and sending every delivery order out within fifteen minutes. The role involves teamwork to meet these goals and may also include making pizzas. Employees receive online courses and hands-on training on the company’s products and equipment, especially the Domino’s Pulse point-of-sale order system. A dedicated training program is available for employees interested in becoming managers.
Requirements
- Possess a positive, friendly attitude and exceptional customer service skills.
- Communicate with phone-in and carryout customers in a friendly and professional manner.
- Pass pre-employment screening, including a HireRight background check, a national crime and sex offender background check, and basic urinalysis drug testing.
- Wear black pants, shorts, skirts, or capris; denim, corduroy, stretch, yoga, and sweatpants materials are not permitted.
Responsibilities
- Provide friendly, professional service to phone-in and carryout customers.
- Answer phones as part of the team’s goal of answering every call within two rings.
- Contribute to getting orders into the oven in less than three minutes and delivery orders out the door in less than fifteen minutes.
- Demonstrate and model Domino’s Perfect Image standards at all times.
- Learn to use company products and equipment, including the Domino’s Pulse point-of-sale order system.
- Make pizzas as trained.
Benefits
- Uniform shirts and hats are provided.
- Online courses and hands-on training are provided.
- A dedicated training program is available for employees interested in becoming managers.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
