Customer Service Rep(07705) - 1104 E. Washington Ave

Domino's Franchise • El Cajon, CA

12h • Onsite

About The Position

The Customer Service Rep operates equipment, stocks ingredients and supplies, prepares products, receives and processes telephone orders, takes inventory, completes paperwork, and cleans equipment and the facility. Orientation and training are provided on the job. The role requires communicating with customers and co-workers in person and by telephone, accurately processing orders and payments, and using a computer keyboard or touch screen.

Work is primarily performed standing in a restaurant environment, with temperatures ranging from a walk-in cooler to hot work areas. The position includes exposure to food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and changing weather conditions during outdoor tasks. Physical activities may include lifting and carrying deliveries weighing up to 50 pounds, reaching, bending, crouching, pushing or pulling trays, and occasional climbing or stair navigation. Delivery duties, when performed, involve driving within a designated area and carrying orders to customers.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to lift and handle deliveries weighing up to 50 pounds and perform the physical activities described for the role.
• Valid ability to drive is needed for assigned delivery duties; no specific license requirement is stated.

Responsibilities

• Operate equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers and co-workers in person and by telephone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Make correct monetary change and enter orders using a computer keyboard or touch screen.
• Unload and stock deliveries, including lifting and stacking cases on shelves.
• Deliver pizzas within a designated delivery area when assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed