Customer Service Rep(07835) - 3902 E Chapman Ave

Domino's Franchise • Orange, CA

1d

About The Position

The Customer Service Rep operates equipment, stocks ingredients and supplies, prepares products, receives and processes telephone orders, takes inventory, completes paperwork, and cleans equipment and the facility. On-the-job orientation and training are provided. The role requires communicating with customers and co-workers in person and by phone, entering orders on a computer keyboard or touch screen, and accurately handling basic arithmetic and monetary change.

Work involves standing for most tasks, frequent walking within the store, and completing paperwork while seated. The position may involve exposure to varying weather and temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include lifting and carrying supplies, pushing or pulling trays, reaching, bending, crouching, and occasionally climbing stairs or a ladder. Team members who deliver products must drive within a designated delivery area and carry orders to customers, including navigating stairs when required.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to perform the described physical tasks, including lifting deliveries weighing up to 50 pounds, standing for most tasks, and frequent reaching and hand use.
• For delivery duties, ability to drive within a designated delivery area and carry products to customers.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and co-workers to process orders by phone and in person.
• Enter orders using a computer keyboard or touch screen.
• Deliver pizzas within a designated delivery area, when assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed