Customer Service Rep(08934) - Bessemer City

Domino's Franchise • Gastonia, NC

7d

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a friendly and enthusiastic Customer Service Representative. The role serves as a voice of the company by taking customer orders, answering questions, and helping ensure a positive customer experience. The representative works with the team to support smooth store operations and customer satisfaction. The posting also states that employees must follow Domino’s pizza-making standards, maintain a clean and professional appearance in accordance with the dress code, work quickly and efficiently, and provide friendly customer service.

Requirements

• Positive attitude and passion for providing outstanding customer service.
• Excellent communication and interpersonal skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong problem-solving skills.
• Basic computer skills and familiarity with point-of-sale systems.
• Ability to follow Domino’s pizza-making standards and procedures.
• Ability to maintain a clean and professional appearance and represent the brand positively.

Nice To Haves

• A love for pizza.

Responsibilities

• Take phone orders accurately and efficiently.
• Provide excellent customer service.
• Answer customer questions about the menu, promotions, and delivery services.
• Address and resolve customer concerns with patience and understanding.
• Work as part of a team to support smooth operations and happy customers.
• Follow Domino’s pizza-making standards and procedures.
• Maintain a clean and professional appearance in accordance with the Domino’s dress code.

Benefits

• Competitive pay of $10–$12 an hour.
• Health insurance for eligible employees.
• Paid time off for eligible employees.
• 401(k) for eligible employees.
• 50% off pizza.
• Referral bonus.
• Career development and opportunity to grow and advance within the company.
• Flexible schedules.
• Fun and friendly work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed