Customer Service Rep(04500) - Jersey City

Domino's Franchise•Jersey City, NJ

About The Position

Domino’s is seeking dependable, energetic Customer Service Representatives to deliver outstanding customer service while maintaining food quality, cleanliness, and operational standards in a fast-paced environment. The role involves serving customers in-store and by phone, preparing products according to Domino’s standards, and helping maintain a positive, professional store image.

Requirements

  • Fluent in English.
  • Strong work ethic and attention to detail.
  • Ability to multitask in a fast-paced environment.
  • Basic math skills.
  • Reliable and punctual.

Responsibilities

  • Greet customers and provide friendly, professional service.
  • Take accurate orders in-store and by phone in English and Spanish.
  • Resolve customer concerns respectfully and efficiently.
  • Maintain a positive and professional store image at all times.
  • Prepare products according to Domino’s standards.
  • Maintain store cleanliness throughout the shift.
  • Follow strict money-handling guidelines.
  • Wear a Domino’s-approved uniform; wear an apron when handling food.
  • Bike drivers must wear helmets.
  • Use professional language and avoid profanity or inappropriate content.
  • Perform additional tasks as assigned.

Benefits

  • Flexible scheduling
  • Growth opportunities
  • Team-focused environment
  • Employee discounts
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