Customer Service Representative (CSR)
Colonial Lawn & Garden•Yakima, WA
•Onsite
About The Position
We’re looking for a dependable, detail-oriented Customer Service Representative (CSR) to join our team during our busiest season. This is a full-time, seasonal opportunity expected to run for approximately 16 weeks. Although this position is temporary, it could lead to long-term employment based on business needs and individual performance. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and takes pride in delivering an excellent customer experience.
Requirements
- Prior customer service, administrative, or office experience preferred
- Strong verbal and written communication skills
- High level of organization and attention to detail
- Ability to manage multiple tasks and prioritize effectively
- Comfortable working with computers, CRM systems, and data entry
- Reliable, professional, and team-oriented
Responsibilities
- Serve as the primary point of contact for customers via phone, email, and text
- Schedule services and assist with customer inquiries in a professional and efficient manner
- Maintain and update accurate customer account information
- Proactively notify customers of upcoming services and important updates
- Resolve customer concerns with a solutions-focused approach
- Support daily office operations and contribute to a well-organized, high-functioning team
Benefits
- Paid sick leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
