Customer Service Representative
Uline•Gainesville, GA
•$25 - $30•Onsite
About The Position
The Customer Service Representative builds customer relationships, provides solutions, and delivers customer service. The role processes customer orders, makes product recommendations, and handles account inquiries using company technology. Representatives answer product, pricing, and shipping questions, communicate with customers by phone, email, and chat, help customers navigate the website and online ordering, and recommend solutions based on customer needs. Various on-site full-time shifts are available at Uline’s Georgia Branch in Braselton, Georgia.
Requirements
- High school diploma or equivalent.
- Excellent problem-solving, listening, and communication skills.
Nice To Haves
- Bachelor’s degree preferred.
- Prior customer service experience is a plus; training is provided for eager learners.
Responsibilities
- Process customer orders, make product recommendations, and handle account inquiries using company technology.
- Answer customer questions about products, pricing, and shipping.
- Build business relationships with customers over phone, email, and chat.
- Understand customer needs and recommend Uline solutions.
- Help customers navigate Uline’s website and online ordering.
Benefits
- Complete health insurance coverage.
- 401(k) with 6% employer match starting day one.
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program covering professional continuing education.
- Clean, modern facilities.
- Fitness center and walking trails.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
