Customer Service Rep(4172)-202 East Ave Cedartown Ga 30125

Domino's Franchise • Cedartown, GA

1d • Onsite

About The Position

The Customer Service Representative works as part of a Domino’s Pizza store team, serving customers and helping prepare and process orders. The role may be part-time or full-time, with schedules intended to accommodate team members’ availability. On-the-job orientation and training are provided. Opportunities for advancement may include management and other roles within the company.

Team members operate store equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean the equipment and facility. The work involves customer and co-worker communication, order entry by computer keyboard or touch screen, handling food and supplies, and maintaining quality standards.

The position is performed in a store environment with temperatures ranging from a walk-in cooler at about 36 degrees to work areas at 90 degrees or above. Team members may encounter food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, cramped spaces, and changing or adverse weather while doing outside tasks. The role involves frequent standing, walking, reaching, hand use, and bending, as well as occasional lifting and carrying items weighing up to 50 pounds, pushing or pulling trays, climbing stairs or ladders, and crouching or squatting.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by telephone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand coordination and ability to make precise movements rapidly and accurately.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical activities described, including frequent standing, walking, reaching, and hand use, and handling deliveries and supplies weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touch screen.
• Unload deliveries using a hand truck and move ingredients and supplies to storage and shelves.
• Follow quality-control standards and work independently or with other team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed