Customer Service Representative

Domino's Franchise • Ponte Vedra Beach, FL

1d

About The Position

This role is presented as a store team position at Domino’s Pizza, with duties that include customer service and shift operations. Employees receive paid training and may participate in the Management Development Program, which trains and certifies Assistant Managers and can support self-paced learning and advancement. Store managers who have successfully managed a Domino’s Pizza store for at least one year may apply for franchising opportunities. The company describes itself as a local, family-run business in Jacksonville, Florida, and emphasizes employee growth, teamwork, and opportunities to advance from delivery driver through management and potentially franchise ownership.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.

Responsibilities

• Take and process telephone orders and communicate with customers in person.
• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Clean equipment and the facility approximately daily.
• Handle shift operations, including cost control, inventory control, cash control, and customer relations.
• Follow company policies and procedures and set an example for the crew.

Benefits

• Paid training
• Professional growth and advancement opportunities
• Management training and certification through the Management Development Program
• Potential opportunity to apply for franchising after successfully managing a Domino’s Pizza store for at least one year

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed