Customer Service Representative (6129) - Oakland, TN

Domino's Franchise•Oakland, TN

2d•Onsite

About The Position

Domino’s Pizza is hiring Customer Service Representatives for a store owned and operated by an independent franchisee. The role involves taking and processing orders, providing customer service, handling money, and carrying out in-store tasks. Shifts may be short or long, with flexible scheduling and full-time or part-time hours available. The work environment includes compact work areas and exposure to changing or adverse weather during outside tasks, temperature changes, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. The position includes physical tasks such as unloading and stocking deliveries, lifting cases weighing up to 50 pounds, bending, reaching, climbing occasionally, and continuously using the hands. Some tasks require coordination, vision, hearing, and the ability to distinguish hot from cold surfaces.

Requirements

Must be at least 16 years of age.
Must be able to pass a background check.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Ability to follow directives and perform repetitive tasks.
Ability to work alone and well with others, work under stress, and meet strict quality control standards.
Ability to provide excellent customer service, analyze and compile data, and make good judgments and decisions.
Ability to lift and handle deliveries weighing up to 50 pounds.
Required physical abilities include frequent bending and reaching, continuous hand use, and occasional climbing or crouching.
Talking and hearing on the telephone, depth perception, near- and mid-range vision, and ability to distinguish hot and cold surfaces are required.

Responsibilities

Take and process orders using verbal, writing, and telephone skills.
Provide excellent customer service.
Make correct monetary change and handle basic arithmetic accurately and quickly.
Follow directives and meet strict quality control standards.
Perform repetitive tasks, including pizza assembly and other in-store work.
Unload deliveries and stock ingredients and supplies.
Remove trash and perform other outside tasks.
Clean work areas and perform occasional maintenance tasks.
Work alone and with others, and make sound judgments and decisions.