Customer Service Representative

U-Haul•Kansas City, MO

4d•Onsite

About The Position

U-Haul is hiring a friendly, motivated Customer Service Representative to provide customer service at a U-Haul center. Working as part of a supportive team, the representative assists customers with products and services, uses technology to manage equipment rentals and returns, and inspects and maintains equipment. The position offers on-the-job education and ongoing learning through U-Haul University. U-Haul describes its hiring process as “Hire Fast, Pay Fast” and offers paid hands-on working interviews, a $100 hiring bonus, and a $300 cash bonus upon completion of its Equipment Inspection and Verification certification through the 1-2-3 Punch Certification Program at retail stores. The work is at 3100 Main St Ste 10, Kansas City, Missouri 64111. Applicants must be legally authorized to work in the United States and must not require employer sponsorship. U-Haul states that, consistent with applicable state law, it will not hire or re-hire individuals who use nicotine products in the listed states; Missouri is not on that list.

Requirements

Valid driver's license and ability to maintain a good driving record.
High school diploma or equivalent.
Must be legally authorized to work and must not require employer sponsorship.

Responsibilities

Assist customers inside and outside a U-Haul center with U-Haul products and services.
Use smartphone-based U-Scan technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot, including checking fluid levels.
Answer customer questions and explain products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane; certification is offered through U-Haul upon employment.
Drive a forklift; certification is offered through U-Haul upon employment.
Participate in ongoing U-Haul education through U-Haul University.
Perform other duties as assigned.

Benefits

Career stability and opportunities for advancement.
Mindset App reimbursement.
Gym reimbursement program.
Health insurance and prescription plans, if eligible.
Paid holidays, vacation, and sick days, if eligible.
Life insurance.
MetLaw Legal program.
MetLife auto and home insurance.
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
401(k) Savings Plan.
Employee Stock Ownership Plan (ESOP).
24-hour physician available for kids.
Dental and vision plans.
Business travel insurance.
You Matter EAP.
LifeLock Identity Theft Protection.
Critical Illness/Group Accident Insurance.
Dave Ramsey’s SmartDollar Program.
$100 hiring bonus.
$300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail stores.
Paid hands-on working interviews.