Customer Service Rep(01505) - 1621A Towne Dr

Domino's Franchise•Columbia, MO
•Onsite

About The Position

Join the team as a Customer Service Representative at the Columbia, United States location. The role provides customer service while handling phone orders, preparing pizzas, processing payments, and helping maintain a clean store. The representative works with team members to support smooth operations during busy periods.

Requirements

  • Excellent communication skills and the ability to interact professionally with customers.
  • Strong attention to detail and ability to follow directions accurately.
  • Flexibility to work weekends, holidays, and various shifts as required.
  • Positive attitude and friendly demeanor.
  • Basic computer skills for operating point-of-sale systems.
  • Ability to multitask effectively in a fast-paced environment.
  • Problem-solving skills to address customer concerns promptly.
  • Physical stamina to stand for extended periods and lift up to 25 lbs.
  • Team player mentality and willingness to assist coworkers.

Nice To Haves

  • Previous customer service experience is a plus, but not required; training is provided.

Responsibilities

  • Answer incoming phone calls and take customer orders accurately.
  • Prepare and make pizzas according to company standards and recipes.
  • Process cash and credit card transactions.
  • Provide outstanding customer service and a positive customer experience.
  • Maintain a clean and organized work environment and assist with cleaning tasks.
  • Handle and lift items weighing up to 25 lbs. as needed.
  • Collaborate with team members to ensure smooth operations during busy periods.
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