Customer Service Rep(08864) - 206 S Hwy 27

Domino's Franchise•Stanley, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise, is hiring a friendly and enthusiastic Customer Service Representative. The role involves serving as a point of contact for customers by taking orders, answering questions, and helping ensure a positive customer experience. The representative works with the team to support smooth operations and customer satisfaction. The position requires a fast-paced, efficient work style and adherence to Domino’s pizza-making standards and procedures. Employees must maintain a clean, professional appearance consistent with the Domino’s dress code and represent the brand positively. A friendly attitude and excellent customer service are essential.

Requirements

  • Must be at least 16 years of age.
  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Must follow Domino’s pizza-making standards and procedures.
  • Must maintain a clean, professional appearance and adhere to the Domino’s dress code.
  • Must work with hustle and energy and be friendly with customers.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent customer service.
  • Answer customer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work as part of a team to ensure smooth operations and happy customers.
  • Make pizzas according to Domino’s standards and procedures.
  • Maintain a clean and professional appearance in accordance with the Domino’s dress code.

Benefits

  • Health insurance for eligible employees.
  • Paid time off for eligible employees.
  • 401(k) for eligible employees.
  • 50% off pizza.
  • Referral bonus.
  • Career development.
  • Flexible schedules.
  • Competitive pay and benefits.
  • Opportunity to grow and advance within the company.
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