Customer Service Representative - Temporary
Sutherland•Houston, TX
•Remote
About The Position
In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered.
Requirements
- Excellent verbal and written communication skills
- Strong multitasking abilities
- Fluency in English
- Drive to solve problems and meet goals
- Familiarity with Microsoft Office tools
- Experience in customer service
- Excellent wired internet connectivity
- A quiet, distraction-free, secure place to work
Responsibilities
- Respond to incoming calls related to student inquiries
- Respond to incoming calls related to scholarship application and funding status
- Ensure that all questions are answered
- Ensure callers are satisfied
- Ensure students are registered
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
