Customer Service Rep - Eagle River

Domino's Franchise • Eagle River, AK

1d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to take and process orders and support store operations. The role may be part-time or full-time, and schedules are described as accommodating team members’ needs. On-the-job orientation and training are provided. The company describes opportunities for career advancement, including moving from customer service to management and other leadership or franchise roles.

Team members operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility. Work involves frequent standing and hand use, some lifting and carrying of supplies, and exposure to varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. The role requires communication with customers and coworkers in person and by phone, accurate order entry, basic arithmetic, and the ability to work with others or independently under pressure while meeting quality standards.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination and precise, rapid eye-hand and finger movements.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the role's physical demands, including standing, walking, lifting and carrying supplies, pushing or pulling trays, bending, crouching, reaching, and frequent hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers in person and by phone to process orders.
• Unload bulk product deliveries using a hand truck and stock supplies.
• Perform other store tasks such as removing trash, changing prices on signs, washing walls, and maintenance when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed