Customer Service Representative (CSR)

Fraserway RV•Bedford, NS

3d•Onsite

About The Position

We are looking for a Customer Service Representative (CSR) for our Bedford, NS Rentals team. We have Full-Time, Seasonal positions available. Fraserway RV is part of Canada’s largest vertically integrated RV Company, with full-service dealerships spanning coast to coast. As the place for everything RV, we help our customers feel at home wherever they are on their RV adventure. We are industry leaders in selling, servicing, and renting recreational vehicles across Canada, and as a team do everything possible to ensure our customer’s vacation dreams are realized.

Requirements

Be a person of integrity and always make a positive contribution to your work environment
Be reliable, punctual and hard-working
Energy and passion
Have excellent customer service and communication skills
Have a friendly outgoing personality and love working with an international clientele
Be available to work on weekends
Be confident working in a fast-paced environment and meeting tight deadlines
Care about people and have a desire to be part of a team who cares deeply about making customers' vacation dreams come true

Nice To Haves

Being fluent in German or Dutch is considered an asset

Responsibilities

Meeting & Greeting customers
Providing RV Rental information
Resolving any potential client issues with accuracy and efficiency
Walking customers through paperwork at pick up and drop off
Demonstrating features of the RV (Truck Camper & Motorhomes) at pick up
Checking in returning RVs, handling and solving customer complaints in a friendly manner
Helping out other departments as needed