Customer Service Rep(02852)

Domino's Franchise•Metropolis, IL

20h

About The Position

Customer Service Representatives greet customers, answer phones, take and process orders, collect payments, and provide outstanding customer service. They prepare consistent products according to Domino’s Pizza guidelines and help maintain a clean, organized work environment and a professional appearance that complies with Domino’s Pizza Grooming Standards. General store-team duties include operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility approximately daily. Orientation and training are provided on the job.

Requirements

Be at least 18 years of age, as stated under Qualifications.
Pass a criminal background check.
Be fun and friendly and comfortable talking to strangers.
Be a punctual team player with a positive attitude.
Comprehend and give correct written instructions.
Communicate verbally with customers and coworkers to process orders by phone and in person.
Add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
Make correct monetary change.
Have verbal, writing, and telephone skills to take and process orders.
Have motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
Enter orders using a computer keyboard or touch screen.

Responsibilities

Greet customers and take orders with a smile.
Answer phones and provide outstanding customer service.
Operate the cash register and collect payment from customers.
Make products consistently according to Domino’s Pizza guidelines.
Maintain a clean and organized work environment from the customer’s viewpoint.
Maintain a professional appearance in compliance with Domino’s Pizza Grooming Standards.
Operate all equipment.
Stock ingredients from the delivery area to storage, the work area, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.