Customer Service Rep(08908) - 833 Perry Rd.

Domino's Franchise•Apex, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise, is hiring a friendly and enthusiastic Customer Service Representative. The representative is the voice of the company, taking customer orders, answering questions, and helping ensure a positive customer experience. The role also includes making pizzas according to Domino’s standards, maintaining a clean and professional appearance, and working efficiently with the team in a fast-paced environment. The company describes opportunities for career growth and advancement.

Requirements

  • Must be at least 16 years old.
  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Must adhere to Domino’s dress code and maintain a clean, professional appearance.
  • Must follow Domino’s pizza-making standards and procedures.
  • Must be friendly and maintain a positive attitude with customers.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide excellent, friendly customer service, including over the phone.
  • Answer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work as part of a team to support smooth operations and satisfied customers.
  • Prepare pizzas according to Domino’s standards and procedures.
  • Maintain a clean and professional appearance and represent the brand positively.
  • Work with hustle and energy in a fast-paced environment.

Benefits

  • Health insurance for eligible employees.
  • Paid time off for eligible employees.
  • 401(k) for eligible employees.
  • 50% off pizza.
  • Referral bonus.
  • Career development.
  • Flexible schedules.
  • Opportunity to grow and advance within the company.
  • Competitive pay and benefits.
  • Fun and friendly work environment.
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