Customer Service Rep(05910) - 1107 Cowan Rd

Domino's Franchise • Gulfport, MS

4d • Onsite

About The Position

As an RPM Customer Service Representative (CSR), you are the first and sometimes only point of contact for customers. You help create a welcoming experience by providing excellent service, professionalism, and a positive attitude while representing the Domino’s brand. The position is variable hourly and offers competitive pay. The role is classified as non-exempt under the Fair Labor Standards Act and is eligible for overtime in accordance with applicable laws. Duties and responsibilities may change at any time with or without notice.

Requirements

• Must be 16 years of age or older; a work permit is required in some locations.
• Willingness to learn and participate in required training programs.
• Strong communication and basic math skills.
• Positive, outgoing, and team-oriented attitude.
• Ability to perform essential job functions with or without reasonable accommodation.
• Ability to stand and walk for extended periods on tiled surfaces.
• Ability to lift and carry up to 25 pounds; occasional lifting up to 50 pounds with assistance.
• Frequent bending, reaching, and stretching; occasional crouching and climbing.
• Ability to work at stations 36–48 inches high and reach shelves up to 72 inches.
• Ability to operate standard kitchen equipment and office tools.

Responsibilities

• Provide a fun, friendly, and engaging experience for customers while taking orders.
• Uphold and represent RPM and Domino’s brand standards.
• Maintain store cleanliness, sanitation, and food safety standards.
• Prepare products accurately and efficiently according to company standards.
• Provide excellent customer service and resolve concerns with a sense of ownership.
• Demonstrate effective time management and multitasking in a fast-paced environment.
• Operate store equipment and tools safely and efficiently.
• Support inventory organization and restocking activities.
• Contribute to a positive, inclusive team environment.

Benefits

• Flexible scheduling
• Team Member product discounts
• Medical coverage available for eligible Team Members averaging 30+ hours per week during the designated measurement period
• Dental coverage available for eligible Team Members averaging 30+ hours per week during the designated measurement period
• Vision coverage available for eligible Team Members averaging 30+ hours per week during the designated measurement period
• 401(k) program available for eligible Team Members
• Ongoing training and development through RPM Pizza College
• Opportunities for growth, leadership development, and community involvement
• Eligible for overtime pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed