Customer Service Rep - (19040) 607 W Willoughby Ave

Domino's Franchise•Juneau, AK
•Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to help serve customers and process orders. The role can be part-time or full-time and offers schedules intended to accommodate team members’ other commitments. Training and orientation are provided on the job, and opportunities for advancement may include management and other roles within the company. Team members operate store equipment, stock and prepare ingredients and products, handle telephone and in-person orders, complete inventory and related paperwork, and clean equipment and the facility. The position involves frequent standing and hand use, repetitive tasks, customer interaction, and work in a range of store temperatures and conditions.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers in person and over the phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Ability to coordinate eyes and hands or fingers to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform repetitive tasks, work alone and with others, work under stress, meet quality standards, interact with people, and make judgments and decisions.
  • Ability to lift and handle deliveries weighing up to 50 pounds and perform the described physical tasks.
  • Ability to talk and hear on the telephone, use near and mid-range vision, perceive depth, and distinguish hot from cold surfaces.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and take orders in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Follow written and verbal instructions and communicate with customers and co-workers.
  • Unload and move deliveries, including lifting and stocking cases of ingredients and supplies.
  • Perform other store tasks such as stocking, cleaning, and occasional sign or maintenance work.
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