Customer Service Representative (6188) - Lexington, TN

Domino's Franchise • Lexington, TN

8d • Onsite

About The Position

Domino’s Pizza is hiring Customer Service Representatives for a store in Lexington, Tennessee. The role involves taking and processing customer orders, providing excellent customer service, handling monetary transactions, and carrying out in-store tasks. Short or long shifts and flexible scheduling are available, with part-time and full-time hours offered. The position may provide opportunities for advancement to Shift Lead, Assistant Manager, General Manager, and beyond.

The work environment includes exposure to variable weather during outdoor tasks, changing temperatures, food odors, cornmeal dust, compact work areas, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks may include unloading deliveries weighing up to 50 pounds, lifting and stacking cases, occasional stair or ladder use, frequent bending and reaching, continuous hand use, and working with pizza dough, ovens, pizza peels, cutters, and boxes. Team members may also use a telephone and need near-, mid-, far-, and night-range vision, depth perception, and the ability to distinguish hot from cold surfaces.

The store is owned and operated by an independent franchisee, which makes employment decisions and is the employee’s employer. Domino’s Corporate does not receive applications for this position or control the franchisee’s hiring or employment practices.

Requirements

• Must be at least 16 years of age.
• Must be able to pass a background check.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Ability to follow directives, perform repetitive tasks, work alone and with others, work under stress, and meet strict quality-control standards.
• Ability to provide excellent customer service, analyze and compile data, and make sound judgments and decisions.
• Ability to lift deliveries weighing up to 50 pounds.
• Ability to perform the physical tasks described, including frequent reaching and hand use, bending, and occasional climbing or crouching.
• Talking and hearing on the telephone; depth perception and near- and mid-range vision for most in-store tasks; ability to distinguish hot and cold surfaces.
• Far and night vision required for driving.

Responsibilities

• Take and process orders using verbal, writing, and telephone skills.
• Provide excellent customer service.
• Make correct monetary change.
• Follow directives and meet quality-control standards.
• Perform repetitive tasks and work independently or with others.
• Unload bulk product deliveries using a hand truck and lift and stock cases weighing up to 50 pounds.
• Carry out store tasks such as stocking ingredients and shelves, cleaning, washing walls or dishes, changing sign prices, and performing maintenance.
• Use pizza-making tools and equipment, including a pizza peel and rolling cutter.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed