Stillwater Customer Service Representative (CSR)

Packard Culligan Water•Stillwater, MN

1d•Onsite

About The Position

Join our team at Culligan Water in Stillwater, MN, where our CSRs don't just provide service; they build lasting customer relationships and deliver exceptional experiences. Culligan of Stillwater is a thriving dealership under the esteemed Packard Culligan franchise group. With nearly 80 years of family-owned and operated excellence, Packard Culligan is an industry leader in commercial and residential water treatment and filtration systems, committed to delivering top-tier drinking water solutions to our valued customers.

Requirements

Strong communication skills, both verbal and written.
Quick problem-solving abilities for addressing unique customer needs.
Meticulous attention to detail to ensure accuracy.
Willingness to become a water treatment expert through training.
Proficiency in Microsoft Office, data entry, and documentation.
Multi-tasking ability with different computer programs.
Collaborative team player with a friendly demeanor.

Responsibilities

Effectively communicate our products and services to customers and schedule in-home appointments when applicable.
Address general water quality concerns and inquiries.
Handle payments, invoices, billing inquiries, and assist with collections.
Process daily and monthly administrative tasks as assigned.
Efficiently schedule deliveries and service appointments.