Customer Service Representative - CSR

Legacy Turkey•Melrose, MN

1d•$21 - $26•Onsite

About The Position

Legacy Turkey is looking for a full-time friendly, organized, and dependable Customer Service Representative to join our team. In this role, you'll work closely with customers, sales, production, and shipping to ensure orders are processed accurately and delivered on time. If you enjoy helping others, staying organized, and working in a team environment, we'd love to hear from you. Located in Melrose, MN, Legacy Turkey employs many people in a variety of roles with varying levels of expertise. We hire individuals with a strong work ethic who align with our core values.

Requirements

High school diploma or equivalent
Comfortable using Microsoft Office (Outlook, Excel, and Word)
Strong communication and organizational skills
Attention to detail and ability to manage multiple tasks
Positive attitude with a willingness to learn
Ability to work well both independently and as part of a team

Nice To Haves

Previous customer service, office, or administrative experience is preferred but not required
Experience in manufacturing, food production, agriculture, or a similar industry
Familiarity with ERP systems such as Microsoft Dynamics 365
Experience working with customer orders or scheduling is a plus

Responsibilities

Assist customers and sales representatives by answering questions and providing updates
Enter and process customer orders accurately
Work with production and shipping teams to help ensure orders are completed on time
Monitor orders and communicate any changes or delays
Update customer information and maintain accurate records
Help resolve customer questions and concerns in a professional manner
Support the team with reporting and other administrative tasks as needed
Build positive relationships with customers and coworkers