Customer Service Representative

Circle K•Columbus, OH

4d•$14 - $15•Onsite

About The Position

The Customer Service Representative provides courteous, prompt, and attentive service to customers while completing sales and payment transactions. The role also supports store cleanliness and equipment upkeep, merchandise ordering and stocking, inventory and cash controls, security reporting, and shift paperwork. The position requires reliable onsite attendance and may include attending job-related meetings at irregular hours. Other duties may be assigned by the Store Manager.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to accurately operate equipment such as cash registers, scanners, beverage dispensers, and other machines or tools.
Ability to work as scheduled and arrive on time.
Ability to communicate information and ideas so others understand.
Ability to perform addition, subtraction, multiplication, and division preferred.
Ability to perform the essential duties and physical functions of the job and work in the described conditions.
Ability to work alone.

Nice To Haves

High school diploma or GED.
Experience in retail sales.
Ability to perform the four basic arithmetic operations.

Responsibilities

Provide prompt, courteous, friendly, and attentive customer service; greet customers and thank them as they leave.
Assist customers and offer suggestions or recommendations.
Accurately ring up sales and handle cash, checks, and other forms of payment.
Operate store equipment and services, including the fuel console, lottery machines, money order machine, and telecom transactions.
Arrive on time and follow the dress and appearance code.
Clean and maintain the store inside and out, including equipment and general housekeeping duties.
Inspect facilities and equipment for safety, cleanliness, and proper operation; notify the Store Manager of equipment failures or maintenance and supply needs.
Complete merchandise ordering tasks, receive and verify vendor deliveries, maintain stock levels, and rotate merchandise.
Place advertising and pricing signage inside and outside the facility.
Help control merchandise, cash shortages, and other selling expenses; assist with inventory levels and shift audits.
Maintain accurate cash, sales, and inventory records and account for variances; report discrepancies to the Store Manager.
Follow company or brand guidelines for product breakage or spoilage.
Report incidents such as injuries, theft, property damage, sanitation issues, or waste-disposal problems to the Store Manager.
Report situations involving potentially unsafe, unlawful, or unethical conduct.
Maintain accurate shift and timekeeping paperwork and, when needed, take inventory of supplies and equipment.
Attend job-related meetings, which may require irregular hours.
Maintain regular and predictable onsite attendance.
Perform other duties as assigned by the Store Manager.