Customer Service Representative (9613) - West Helena, AR
About The Position
Domino’s Pizza is hiring Customer Service Representatives for a store owned and operated by an independent franchisee. The role involves taking and processing orders, providing excellent customer service, handling monetary change, and carrying out other store tasks. Shifts may be short or long, with flexible scheduling and part-time or full-time hours available. Promotional opportunities may include Shift Lead, Assistant Manager, and General Manager. The work environment can include changing or adverse weather during outside tasks; temperatures ranging from 36 degrees in the cooler to 90 degrees or higher in some work areas; food odors and cornmeal dust; compact work areas, including a walk-in cooler; hot surfaces and tools, including ovens reaching 500 degrees or higher; and sharp edges and moving mechanical parts. The position includes physical tasks such as unloading and stocking deliveries, lifting cases weighing up to 50 pounds, occasional stair or ladder use, frequent bending and reaching, continuous hand use, shaping dough, handling pizza tools and boxes, and answering phones. The independent franchisee, not Domino’s corporate, makes employment decisions and is the candidate’s employer if hired.
Requirements
- Must be at least 16 years old.
- Must be able to pass a background check.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Ability to follow directives, perform repetitive tasks, and work alone and well with others.
- Ability to work well under stress and meet strict quality control standards.
- Ability to analyze and compile data and make sound judgments and decisions.
- Ability to lift deliveries weighing up to 50 pounds and perform the described physical tasks.
- Eye-hand coordination, depth perception, near- and mid-range vision, and ability to distinguish hot from cold surfaces.
Responsibilities
- Take and process customer orders verbally, in writing, and by telephone.
- Provide excellent customer service.
- Make accurate monetary change.
- Follow directives and perform repetitive tasks while meeting quality standards.
- Unload deliveries and stock ingredients and supplies.
- Carry out store tasks such as cleaning and maintenance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
