Customer Service Rep (02737) - 1514 W. Market St

Domino's Franchise • Bloomington, IL

1d

About The Position

Join the dynamic team as a Customer Service Representative at the Bloomington location. The role provides customer service and support, handles incoming calls and orders, prepares pizzas, processes transactions, maintains store cleanliness, and supports smooth team operations.

Requirements

• Excellent communication skills and ability to interact professionally with customers and team members.
• Strong attention to detail and ability to follow directions accurately.
• Flexibility to work various shifts, including weekends and holidays.
• Positive attitude and friendly demeanor.
• Basic math skills for cash transactions and order calculations.
• Ability to multitask efficiently in a fast-paced environment.
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Team-oriented mindset and willingness to collaborate and support colleagues.
• Customer-focused approach and commitment to exceptional service.
• Ability to remain calm and professional under pressure.
• Quick learner who can adapt to new processes and technologies.

Responsibilities

• Answer incoming phone calls and take customer orders efficiently and accurately.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions accurately.
• Provide outstanding customer service and ensure a positive customer experience.
• Maintain a clean and organized work environment.
• Collaborate with team members to ensure smooth operations during busy periods.
• Handle customer inquiries and resolve issues professionally and courteously.
• Assist with cleaning tasks to uphold store cleanliness standards.
• Lift and move items weighing up to 25 lbs as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed