Customer Service
Kensoft•Seattle, WA
•Onsite
About The Position
Kensoft is looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. This is an excellent opportunity for candidates who are eager to start their careers, as no prior experience is required. We provide comprehensive training to help you succeed in the role.
Requirements
- High school diploma or equivalent.
- No prior experience required; fresh graduates are encouraged to apply.
- Strong communication and interpersonal skills.
- Basic computer knowledge and typing skills.
- Willingness to learn and work in a fast-paced environment.
- Positive attitude and strong problem-solving abilities.
Responsibilities
- Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
- Provide accurate information about products and services.
- Resolve customer concerns and complaints with patience and professionalism.
- Maintain accurate customer records and update information in the system.
- Escalate complex issues to the appropriate department when necessary.
- Deliver excellent customer service while maintaining a positive attitude.
- Follow company policies and customer service standards.
Benefits
- Competitive salary
- Paid training
- Health insurance
- Paid time off and holidays
- Career growth and advancement opportunities
- Performance-based incentives
- Employee recognition programs
- Friendly and supportive work environment
- Company-sponsored activities and events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
